Personal Data Privacy and Protection Policy
ChengXuan considers the privacy and protection of its clients' personal data to be of utmost importance. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data.
Purposes
ChengXuan will collect, record, store and use your personal data world-wide but only to enable you to consign or purchase property or services and, unless you object, to advise you of forthcoming sales, events and services.
Privacy
We will not share your Personal Data with anyone.
We may from time to time however need to disclose your personal data to agents or contractors of ChengXuan to enable ChengXuan to process transactions or communicate with you. Where we do so it will be on the basis that they are required to keep the information confidential and will not use the information for any other purpose than to carry out the services they are performing for ChengXuan.
Security
Any personal data you provide to us is securely stored in a database held by Beijing ChengXuan Auctions Ltd. to which only authorized ChengXuan's employees and agents have access.
We have put in place administrative measures to ensure that the access which ChengXuan's employees and agents have to personal data on our server is limited to the extent necessary in order to perform their functions.
All our employees are required to sign a confidentiality agreement in which they agree to treat personal data as strictly confidential.
The server holding your personal data is protected against both unauthorized physical and electronic access. These measures include an electronic firewall and various other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, employee training, security audits and other steps designed to constantly improve the data protection posture. The Server is not directly connected to the Internet, and data is therefore available only to authorized computers.
ChengXuan and the Internet
Web-site
In general, you may browse our Internet site anonymously. However, certain of our online services require the collection of some personally identifying information, such as your name, address, and, when appropriate, your credit information.
For transactions over ChengXuan's web-site involving particularly sensitive information, such as credit card numbers and accounting information, ChengXuan will employ accepted transmission and storage protocols, such as encryption, to prevent this information from being disclosed. This means that when you type in sensitive information such as credit card details, it will be automatically converted into codes before being securely sent to us over the Internet.
This information will be used for processing transactions but may also be used for internal data processing, such as compiling statistical information about your interests and the use of our Internet site. As a service to you, we may also use this information to customize the content we offer.
Email
In order to provide you with timely notice about upcoming auctions and events, ChengXuan may send you email notices based on your expressed interests and bidding history. To facilitate this service, ChengXuan may note some of the pages you visit on our website.
At the bottom of each email you will be provided with the option to update your collecting interests or unsubscribe from future mailings. At any time, you may also send an email to info@chengxun.com and request that your email address be removed from our lists.
Business Relationships
The ChengXuan's sites contain links to other Web sites. None of the information that you provide to us will be transmitted to other Web sites. ChengXuan is not responsible for the privacy practices or the content of such Web sites.
Cookies
ChengXuan may also use on its Internet properties a personalization technology called a "cookie." A cookie is a small text file placed on your computer's hard disk that identifies your browser software to a Web site. Cookies allow us to track when you enter, leave, and re-enter our sites and what path you take through our sites. In doing this, we can provide you with a more personalized experience.
Exceptions
While we will not voluntarily disclose your personal data we may disclose such information if we are required to do so by a Court Order, if we are requested by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect the rights or property of ChengXuan.
Contact
If you have any queries in relation to the use and protection of your personal data please contact us at info@chengxuan.com.
